"You receive a call from an operator saying there is an inmate from a correctional facility who needs you to accept a collect call and the associated charges. Once you accept the call, the caller convinces you to hang up your phone, dial in *72 and another phone number. * 72 is the code used to forward your incoming calls to another number, if you have call forwarding service or if it's available on a per-use basis in your local exchange. If you do this, the inmate will then make additional collect calls to your number, but the calls will be forwarded to someone the inmate knows at the number where you forwarded the calls. That person accepts the charges, but they are billed to you."
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