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Directory / 888 / 494 / 0586
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(888) 494-0586 is a Fraud Alert

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Fraud Alert

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Typical Messages

voicemail

Hello this is the Sun frost-panel(?) true West Palm prevention Department calling for ******. We would like to verify some recent activity on your Sun Trust Master Card ending in 7299. It is important that you call us back at your earliest convenience.

Reports

Truist Fraud Department

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NitroTheHusky
3/1/23 11:02 AM

My bank

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A YouMail Subscriber
10/15/22 10:26 AM

Suntrust

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A YouMail Subscriber
6/24/22 11:02 AM

This is not a Truist fraud number. It even gave me the last 4 digits of the wrong bank account but I freaked out because the number called my house phone and cell phone and kept calling. I ended up giving them my full card number, my address and the last 4 digits of my social. When the phone call ended on a weird note my gut told me to call the number on the back of my card. The Truist rep said that the man had not locked my card or sent out a new one and it was a fake call. Now I have reported the number to local authorities, reported to irs and the bank. Do not give them your information. Call Truist directly if you have concerns

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Kristen
5/29/22 10:02 AM

I received the call from 888-494-0586 at 12:52pm, 3/20/2022. I ususally don't answer any call I don't know who from so I listened to the voicemail saying possible fraud on my credit card. I immediatelly called Truist on their standard customer service line. It was Truist. I had to take care of motels trying to charge my card multiple times.

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KK
3/20/22 12:48 PM

SunTrust

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A YouMail Subscriber
2/14/22 8:48 PM

I didn't trust the voicemail, so I looked up the number to call SunTrust myself on their website. I called 800.447.8994, and reported that I had received a voicemail regarding suspicious activity. The phone call was valid, and they verified the phone number it had come from (888.494.0586). At least I know why the Taco Bell app wouldn't take that card and I had to use a different one! Got it cleared up right away. But please, if you're ever worried about a call you receive from ANY number, absolutely look up the bank yourself and call THEM instead of trusting a call you receive. Always better to be safe than sorry!!!

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Ro
9/20/21 6:39 AM

This is a slick operation. Right down to the recorded voicemail message. SCAM. THIS IS NOT SUNTRUST! Anyone saying it is not is part of it! A bank will NEVER call you.

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Johnson
6/23/21 11:36 AM

Fraud Alert

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A YouMail Subscriber
6/14/21 4:33 AM

this is sun Trust fraud dept. I was not sure, so we hung up and called back through Sun Trust phone number on back of card and they verified it and transferred us over to dept.

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bailey
3/10/21 2:07 PM

I tried buying James Charles merch from a knock off site and as soon as I tried, the transaction didn't go through. I immediately received a call from this number wanting to verify recent activity but THIS IS NOT THE REAL SUNTRUST NUMBER. I had to call the real suntrust number on the back of my card and have the hold on my card taken off. Do not trust this number and make sure you call the actual banking company.

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John
2/19/21 4:09 PM

I looked at my SunTrust acct this is not the number for fraud. 888 number. Fake. Tryi g to get you to give your information.

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norm
2/19/21 4:09 PM

Resolved my card issue

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Jonah
2/19/21 4:09 PM

Said it was Suntrust fraud dept, but I do not have a Suntrust or BBT credit card. I do have bank accounts, but checked online and there has been no activity. The last 4 digits they said do not match up to any of my accounts.

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Me
2/19/21 4:09 PM

This number is legit from Suntust (now Truist) Fraud and Claims Dept.. Suntrust is good to call when they see unusual purchases made on your credit card. Check your account and call the number back. My card was compromised and it was automatically blocked.

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Ed
2/19/21 4:09 PM

I looked at my SunTrust acct this is not the number for fraud. SunTrust had called my phone or texts me when there was suspicious activity. They called me on my work phone with this 888 number. Fake. Tryi g to get you to give your information.

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Dee
2/19/21 4:09 PM

Bank

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A YouMail Subscriber
2/19/21 4:09 PM

SunTrust is my bank.

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Jaapjl
2/19/21 4:09 PM

This is my bank

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A YouMail Subscriber
2/19/21 4:09 PM

Safe

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A YouMail Subscriber
2/19/21 4:09 PM

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Commonly Reported Names

TOLL FREE CALL

Bill Collector 2 Collector 2

FREE CALL TOLL

Fraud Alert

SunTrust Fraud Dept

This number also appears as

888-494-0586

8884940586

(888) 494-0586

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