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Hello. This is the callback that was requested from Shikna. When the person who requested this callback is on the line, press 1 to speak to an advocate. If you need time to get the person who requested this callback,

Hello this is the CIBC call back that was requested. If anyone is available please pick up and press any key on the telephone key pad we didn't hear any response. This is the CIBC callback that was requested. If anyone is available please pick up and press any key on the telephone keypad. We still didn't hear any response we'll call again later. Goodbye.

Hello, this is Deanna calling from RG&E. If you're having trouble managing your energy bill, help is available. Additional home energy assistance program funds are available, including a second emergency benefit to eligible households experiencing a crisis or energy emergency. The program is available until August 30th or until funds are exhausted. Please visit mybenefits.ny.gov to apply. Thank you.