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Directory / 800 / 562 / 5167
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(800) 562-5167 is a Financial Customer Call

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Typical Messages

voicemail

Good morning my name is for I'm calling from First Citizens Bank leaving a message for *****. Please do return my call at 800-562-5167 we are here Monday through Friday 8:00 AM to 5:00 PM. Again that toll free number is 800-562-5167 thank you.


voicemail

There is a call for to accept press one to send to voicemail press two. There is a call for to accept press one to send to voicemail press two. This is a call for to accept press one to send to voicemail press two.


voicemail

Press two. To hear the phone number press three. To accept press one to send a voicemail press two. To hear the phone number press three. To accept press one to send a voicemail press two. To hear the phone number press three.

Reports

Not spam

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EmployeesHarvey
4/4/24 9:06 AM

returned a call to Aaron; he wanted last 4 #s of SS #. I didn't give. He said he needed to know why I was calling. Told him I was returning his call about a Citizens bank issue but would not say what and that privacy prevented him talking without me providing info. All I provided was the phone # he call me on. I ask his location (Raleigh) his address (which he did not provide but said he was a called center. I ask for his supervisor and he said they were unavailable. I ask him if he would respond to a call from me on what he was asking me to turn over to him.

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Don
1/10/24 9:34 AM

Did not answer call since I did not recognize number. Message left said she was Angela calling from First Citizens bank for J__ H or G__ H__, and could we please return her call at the same number regarding debt collection. I do have an account with FCB but G was never on it and has been deceased for years. I have no debt with FCB. Scam attempt.

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J. H.
10/31/23 4:41 PM

First citizens said this is not one of their numbers

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A YouMail Subscriber
11/2/22 12:06 PM

This guy represented himself as Alex with First Citizens Bank who needed to speak with me about my accounts. He asked me to call him at 800-562-5167. After calling I was told the call was an effort to collect a debt, and I had a one minute wait. After 30 seconds, the line goes dead. I called my local branch...this is a scam.

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Karem
2/16/22 6:59 AM

Recording identified itself as First Citizens bank. Hold for rep. No rep came on and hung up. Number shows as unlisted.

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Michael
2/19/21 4:09 PM

800-562-5167 - "All representatives are temporarily busy assisting other customers, please continue to hold briefly. "After 30 seconds of similar message never connected.

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John
2/19/21 4:09 PM

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Commonly Reported Names

FREE CALL TOLL

Unknown

Alex

Generic Robocaller

First Citizens Bank

This number also appears as

800-562-5167

8005625167

(800) 562-5167

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I like the transcriptions so I can read voicemails and onct have to call my voicemail to hear messages. However, there have been a few times that the connection broke or it logged out and I wasn't getting messages! The only reason i knew was because my mom told me she had left messages that I didn't get.
An Android User

star star star star star
It does the job for me. Not sure how to delete some contacts. I have some that are 3 years old that will not delete and some will delete easily. I recently started using the app again due to all the spam calls. The app is great and the interesting part is I had lost several numbers and the numbers where still saved in the app!
An Android User

star star star star star
I LOVE this App but it has some Bugs This is 1 of my Favorite all-time Apps! It's a Phenomenal App & has Really neat features & the personal greeting is Awesome! However, it does need some work. The App freezes & crashes & 1/2 of the time when you click on the message nothing happens. You have to close the App, re-launch it & then click on it again before it'll play. I still gave it 5 stars but please fix these issues. Thanks!!! ;-)
ReyLobos

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