Hi this is damien(?) from Amazon Customer Service employee ID again 87 865-3643 and I am calling you in reference to your Amazon prime account. I wanna inform you that your Amazon prime account is been compromised. There is an order for a refurbished iPhone for $350 with your Visa card attached(?) with your Amazon account is been start but we have placed a hold on it that that order seems to be fraudulent. Now you have to visit the local Amazon store in order to get the physical verification done or else please get back in our 1-866-807-2461 as soon as possible. We have to block your account.