This is one of my banks.
She did not give her name, but gave this message hastily "This is US Bank, We will be in office until 7, please call 1-800-872-2625." Right away, I suspected a SCAM/phishing, so I called my US Bank and they said the phone numbers did not belong to them, nor did they call.
WARNING: Always call your bank at the phone number you are familiar with and do not talk to the fraudsters! Block their phone numbers and report them as SPAM!
This is US Bank. We are calling for Manuel. Please return a quick phone call to us at 1-800-872-2625. Staff is available today till about 8:57 PM West Coast. That's 1-800-872-2625 US Bank. Thank you.
My call from this number was legit, US Bank. I posted a negative review on Yelp, US Bank replied, asked me to contact them so I did. The guy that called me back was w/ the social media dept (or something like that), wanted to know what happened and told me I'd receive another call from the appropriate dept - which was fr 913-490-5150. Not knowing this was US Bank, I didn't answer. But a msg was left on my other phone, landline, told me to call 651-466-7092 so I did and told them I get a lot of scam calls so I hope they're calling my cell from this 651 area code cuz I'm not answering otherwise (I retrieved the msg from elsewhere so I could not see what the Caller ID number was). The lft another msg on my landline saying although they're calling from a particular location, the caller ID will show the 913 number. When I talked to them I told them this unknown caller 913 is making people think it's a scam call. They said they'd look into it realizing this is a problem.
Asked for my last four of SSN
Us bank customer resolution
Apparent credit card phishing