Hello this is a courtesy call from optimum RX. We're calling to let you know that your recent prescription order number ****. Requires your assistance at this time your order has been placed on hold. Please call us at your earliest convenience at 855-241-3614 24 hours a day seven days a week so there is no delay in processing your order. For more information please visit your pharmacy benefits website. If you have already spoken to us regarding your prescription please disregard this message. Thank you for your time. Goodbye.