(800) 895-4999

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PLATTEVILLE CO US

Power Outage Alert

Fort St Vrain Generating Sta
Utilities
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Typical Message
There's a warning that your electric service will be disconnected today for a pending balance at your location to avoid disconnection press one to communicate with an agent.
Typical Message
Dear customer. This is an automatic message. Your electric service there's a disconnection notice due to lack of payment to process your payment. Please press one.
Typical Message
This is a call from Excel Energy. To let you know that we did not read your meter this month to help ensure the safety of our employees and customers. We are no longer reading meters manually. The bill you received in a few days will be estimated based on previous usage. When we begin reading meters again. Your statement will reflect the actual energy use. Rest assured we will continue to maintain reliable service to your home or business. You may see our employees and the community working on task essential to providing reliable and safe energy to help maintain social difference(?) and keep everyone safe. We ask that you do not approach our workers. We recognize the challenges calling about the spread(?) of the Corona virus. If you are unable to pay your bill. We will create a payment plan that works for you to set up a pay arrangement. Please call 1-800-895-4999 and use our automated phone system for speak with one of our representatives you can also go to our website XL energy.com and log in to my accou...
Typical Message
Due to lack of payment to process your payment please press one to speak with a customer service representative please press two. Your satisfaction is very important to us. So please avoid being disconnected. Thank you for choosing our service. Have a wonderful rest of your day. Goodbye.
Typical Message
Hello this is a message from Excel Energy with an update regarding your outage. Your electricity should be restored at approximately 11:45 PM on March 8. We are sorry for any inconvenience this may cause we are working to get your power restored as quickly as possible. For more information on how estimated restoration times are established visit www.xlenergy.com/ert. Thank you for your patience. Goodbye.
Typical Message
Disconnection of service today within 30 minutes due to non-payment on the account. Please contact the headquarters as soon as possible to avoid service interruption at 1-800-465-0460. Once again that number is 1-800-465-0460. Once again that number is 1-800-465-0460. Thank you.
Typical Message
This call is from FPL in regarding of a disconnection order we have for this account the day of today to confirm the time. Press one to ask for a payment arrangement press two.
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Prendido en los próximos minutos. Para hablar con un representante pulse uno. Para dirigirse a una de nuestras oficinas. Pulse dos. Para repetir las opciones. Pulse tres.
Typical Message
Hello this is a message from Excel Energy. We are aware that an electric outage maybe impacting your 7494 location. At this time we are assessing the situation and did not have a restoration estimate. We work as quickly and safely as possible to determine the reason for this interruption to your service and will contact you shortly with an update. We apologize for the inconvenience and thank you for your patience. Goodbye.
Typical Message
Your power will get disconnected in 30 minutes due to a pending balance on the account. Please call the direct billing Department number at 800-260-8384 to avoid power disconnection. Again the number is 800-260-8384. Thank you for choosing us. Goodbye.
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Detected on your I cloud account and security has been breached due to an authorize log in attempts. We strongly recommend. Please do not access your any financial information such as banking shopping on your devices for security reasons until your eye cloud account will not get fixed. Press one to talk with Apple support. Thank you.
Typical Message
Possible to avoid service interruption at 1-800-624-6980. Once again that number is 1-800-624-6980. Once again that number is 1-800-624-6980. Thank you.
Typical Message
Hi this call is from Florida Power and Light in regarding of a pending disconnection order that we have the day of today. To confirm the disconnection time press one to ask for a payment arrangement press two.
Typical Message
Process your payments please press one to speak with a customer service representative. Please press two. Your satisfaction is very important to us. So please avoiding.
Typical Message
Hi dear customer your electric service has a disconnection notice. Due to lack of payment. To speak with a live agent press one to process the payment press two. Thank you for using our service. Goodbye.
Typical Message
Service your American Express account is on the verge of being sent for verification purposes. To check your account status. Please press one to speak with a customer service representative please press two. Your satisfaction is very important. Please avoid being extended. Thank you for choosing our service have a wonderful rest of your day.
Typical Message
Your customer. This is an automatic message. Your electric service is connection(?) notice due to lack of payment to process your payment. Please press one to speak with a customer service representative please press two. Your satisfaction is very important to us. Thank you for choosing our service have a wonderful rest of your day. Goodbye. I am sorry that's not a valid extension. Please.
Typical Message
Hello this important message from Energy. We will resume reading meters in your area after temporarily postponing the process due to Corona virus and packs. Please be sure our employees have safe access to your electric meters this includes securing your dog safely away from your leaders as well as ensuring clear access to an views of the meters to keep our customers and employees safe. We may choose not to enter homes for businesses and safety risks are identified. Please make this is at least 6 feet from personnel as we are practicing social distances. If you previously received an estimated bill. Your new statement will reflect the actual energy you've used. If you are unable to pay your bill. We will create a payment plan that works for you to set up a pay arrangement. Please call 1-800-895-4999 if use our automated phone system or speak with one of our representatives. You may also visit our website XL Energy.com and log in to my account. Thank you for your cooperation. Hello this is an important mess...
Typical Message
Hello power in your area has been restored if your power is still out please call us at 1-800-895-1999. We apologize for the inconvenience. Please? Let us know how we did buy going to www. Dot Excel energy. Dot. Com slash feedback. Thank you for your patience goodbye. Hello power in your area has been restored if your power is still out please call us at 1-800-895-1999. We apologize for the inconvenience. Please? Let us know how we did buy going to www. Dot Excel energy. Dot. Com slash feedback. Thank you for your patience goodbye.
Typical Message
One to put the call on hold while they come to the phone please press two. If they are not available please press three. Hello this is a call from Xcel Energy for *. If this is * please press one to put the call on hold while they come to the phone please press two. If they are not available please press three.
Typical Message
Hello this is an important message from Excel Energy. Our contract tree crews will soon be in your area performing routine maintenance to help prevent power outages. Rest assured that crews are following all proper protocol for health and safety. During the ongoing over 19 pandemic. We appreciate your understanding to maintain social distance in doing any conversations with the screws. Work may include proving branches removing trees applying herbicide and mowing brush. Our crews may pile branches at the curb to hall away within a few days. Large Wood will be cut up and left on site. If you have questions pertaining to the tree work for you if you would like with your delivery(?) to your property free of charge call. I did move you from right Tree Service at 303-880-8303. If there are no overhead lines on the property associated with this phone number disregard this call. If you do not hold property. Please notify the owners. To learn more search our website excel energy.com for the word trees. This messag...
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Typical Message
Hello this is a call from Excel Energy to let you know that we did not read your meter this month to help ensure the safety of our employees and customers. We are no longer reading meters manually. The bill you receive in a few days will be estimated based on previous usage. When we begin reading meters again. Your statement will reflect the actual energy you've(?) used. Rest assured we will continue to maintain reliable service to your home or business. You may see our employees in the community working on tasks essential to providing reliable and safe energy to help maintain social distance and keep everyone safe. We ask that you do not approach our workers. We recognize the challenges caused by the spread of the Corona virus. If you are unable to pay your bill we will create a payment plan that works for you to set up a pay arrangement. Please call 1-800-895-4999 and use our automated phone system to speak with one of our representatives. You can also go to our website XL Energy.com and log in to my account. Hello this is a call from Excel Energy to let you know that we did not read your meter this month to help ensure the safety of our employees and customers. We are no longer reading meters manually. The bill you receive in a few days will be estimated based on previous usage. When we begin reading meters again. Your statement will reflect the actual energy you've used. Rest assured we will continue to maintain reliable service to your home or business. You may see our employees in the community working on tasks essential to providing reliable and safe energy to help maintain social distance and keep everyone safe. We ask that you do not approach our workers. We recognize the challenges caused by the spread of the Corona virus. If you are unable to pay your bill we will create a payment plan that works for you to set up a pay arrangement please call 1-800-895-4999 and use our automated phone system to speak with one of our representatives. You can also go to our website XL energy.com and log in to my account.
Typical Message
Hello this is an important message from Excel Energy. We will resume reading meters in your area. After temporarily postponing the process due to Corona virus in packs. Please be sure our employees have safe access to your electric meters. This includes securing your dog safely away from your leaders as well as ensuring clear access to an views of the meters to keep our customers and employees safe. We may choose not to enter homes or businesses when safety risks are identified. Please maintain a distance of at least 6 feet from personnel as we are practicing social distances. If you previously received an estimated bill. Your new statement will reflect the actual energy you will be used. If you are unable to pay your bill we will create a payment plan that works for you to set up a payment arrangement. Please call 1-800-895-4999 and use our automated phone system or speak with one of our representatives. You may also visit our website XL Energy.com and log in to my account. Thank you for your cooperation. Hello this is an important message from Excel Energy. We will resume reading meters in your area after temporarily postponing the process due to Corona virus in packs. Please be sure our employees have safe access to your electric meters. This includes securing your dog safely away from your leaders as well as ensuring clear access to and views of the meters to keep our customers and employees safe. We may choose not to enter homes or businesses when safety risks are identified. Please maintain a distance at least 6 feet from personnel as we are practicing social distances. If you previously received an estimated bill. Your new statement will reflect the actual energy you will be used. If you are unable to pay your bill we will create a payment plan that works for you to set up a pay arrangement. Please call 1-800-895-4999 and use our automated phone system or speak with one of our representatives. You may also visit our website XL Energy.com and log in to my account. Thank you for your cooperation.
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Spam
Starred
Reported Caller Name: Electric Bill Scam
If you have no overhead electric wires. Please disregard our contract inspection crews will soon be in your area to perform routine inspections of our calls. You do not need to be home for this assessment so the crew will need access to the poles or Jason to your property and inspection may include a visual inspection hand digging with shovels approximately 18 inches deep around the base of the pool sounding the pole with a hammer and drilling inspection holes. We are committed to providing you with reliable power and greatly appreciate your cooperation during this activity. We apologize for any inconvenience you may experience. Call us at 1-800-895-4999 with any questions or concerns hello this is an important message from Excel energy regarding poles in your neighborhood. If you have no overhead electric wires. Please disregard our contract inspection crews will soon be in your area to perform routine inspections of our calls. You do not need to be home for this assessment. So the crew will need access to the poles or Jason to your property and inspection may include a visual inspection hand digging with shovels approximately 18 inches deep around the base of the pool sounding the pole with a hammer and drilling inspection holes. We are committed to providing you with reliable power and greatly appreciate your cooperation during this activity. We apologize for any inconvenience you may experience. Call us at 1-800-895-4999 with any questions or concerns.
Contributor

A YouMail subscriber

Sioux Falls, SD

3/12/20, 2:15 PM

Spam
Starred
To speak with a customer service representative please press two. Your satisfaction is very important to us. So please avoid being disconnected. Thank you for choosing our service have a wonderful rest of your day. Goodbye.
Contributor

A YouMail subscriber

2/3/20, 3:58 PM

Spam
Starred
Service Payment Reminder
Reported Caller Name: Service Payment Reminder
Confirm the time press one to ask for a payment arrangement press two.
Contributor

jeanieking

8/7/19, 1:32 PM

Spam
Starred
Reported Caller Name: Fort St Vrain Generating Sta
Hello this is an important message from XL Energy. We are aware of electrical outages in your area resulting from equipment failure at one of our sub stations. Our crews are on site working safely and as quickly as possible to make repairs. At this time we have no restoration time. We are committed to providing you with reliable power and greatly appreciate your patience as we work to repair the equipment serving you. We apologize for any inconvenience you may experience. Thank you. Hello this is an important message from XL Energy. We are aware of electrical outages in your area resulting from equipment failure at one of our sub stations. Our crews are on site working safely and as quickly as possible to make repairs. At this time we have no restoration times. We are committed to providing you with reliable power and greatly appreciate your patience while we work to repair the equipment serving you. We apologize for any inconvenience you may experience. Thank you.
Contributor

DigestNovel

Saint George, UT

5/9/19, 7:32 AM

Safe
Xcel
Contributor

A YouMail subscriber

5/7/20, 8:14 AM

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