(800) 392-1147

Low Risk
Loading Content
Typical Message
Hi this is Dr. Glen Palmer Rance senior vice president at Gateway Health. Flu season will be here soon and I want to help protect you your family and the people you care about. It's time to get your flu shot is a Gateway Health member. Your flu shot is free and easy to get get a flu shot at your regular doctor urgent care clinic reading your local pharmacy. Just remember to show your Gateway health member ID card. If you have any questions about Flu shots are dedicated member services team is here to assist you. Just call the toll free number on the back of your member ID card and thank you for being a part of the Gateway family.
Typical Message
Hello this is High Mark health options. We're sorry that we missed you. If you have any questions about your coverage please feel free to call our member services department at 1-844-325-6251 Monday through Friday 8:00 AM to 8:00 PM or you can save time by going to our website hi Mark health options.com after you register you'll find self service tools benefit information health risk assessments and lots of useful information. Thank you. Hello this is High Mark health options. We're sorry that we missed you. If you have any questions about your coverage please feel free to call our member services department at 1-844-325-6251 Monday through Friday 8:00 AM to 8:00 PM or you can save time by going to our website hi Mark health options.com after you register you'll find self service tools benefit information health risk assessments and lots of useful information. Thank you.
Typical Message
Hello this is a Gateway Health Member Services Team. We hope that you're staying safe during these trying times. We are calling to remind you that our team is here to help support you and your overall health and well being. We wanted to let you know that we can help you view tools and information for the extra support you may need. Do you need help finding information about who thinks in your area for transportation assistance. Our team can help. We can also help you find mental health support or help with housing and utilities. This is Gateway health plan.com slash Corona virus and click on the community resources button here you can find these tools and also search for resources in your area. You can also call our 24 seven nurse line at 185.
Typical Message
Hello and thank you for taking our call. This is a Member Services Team at Gateway Health. As you know we are committed to caring for the health and well-being of our members. We are working from home as a precaution during the Corona virus pandemic. During this time you will continue to have our full support. We are available during regular business hours from 8:00 AM to 8:00 PM. Call the number on your ID card. You can help stop the spread of any visit Corona virus.gov or what you can do to prevent the virus. If you think you may have been exposed to the virus or are six.
Typical Message
Hello this is the Gateway health member services team. We hope that you're staying healthy and safe. Your health and well-being is a top priority for us. So we want to provide some updated code(?) with 19 information. There is a lot of confusion around whether doctors are still seeing patients for regular visit. Contact your doctor or specialist to schedule appointment. You can also call them to talk about health issues or manage conditions. This is in addition to any Corona virus concerns. You can also ask your doctor if they are seeing patients in the office you can ask if they offer a virtual visit many hospitals are starting to offer elective surgeries and procedures again. If you have an emergency go to the emergency room. If you're not sure it is an emergency you have options for seeking advice. This includes your PCP the Gateway Health Nurse Line is also an option. Members can call our nurse line at 1-855-805-9408. Contact us if you need help with making an appointment with your doctor. Call us if y...
Typical Message
Hello and thank you for taking our call. This is the Member Services Team at Gateway Health. As you know we are committed to caring for the health and well-being of our members with the threat of a potential Corona virus outbreak. We wanted to reach out to let you know that we're closely following the situation. We are also in contact with various state and federal health agencies including the Centers for Disease Control and Prevention. To help stop the spread of any germs. Please follow the CDC prevention guidelines. These include correctly washing your hands. Avoid touching your face and covering your nose and mouth when sneezing or coughing. Should the situation change. Gateway health will take additional steps to protect the health of our members and the community. For more information the latest updates please visit our [email protected] If you think you may have been exposed to Corona virus or are sick. Please reach out to your PCP or visit your local health clinic right away. If you ha...
Typical Message
Is on the line press one to speak to a representative. If you need time to get **** on the line press two. To reschedule this call back for a later time press three. To cancel this callback press nine. We did not hear your response or it was invalid. Please try again. This is a call back that was requested from Navia when**** is on the line press one to speak to a representative. If you need time to get your door door on the line press two. To reschedule this call back for a later time press three. To cancel this callback press nine. Time has expired. Goodbye.
Typical Message
Hello this is the Gateway Health Member Services Team. We hope that you're staying healthy and safe. As you may know many Pennsylvania counties are now in the green safe(?) and as a result we would like to share some important Corona virus safety tips. We would also like to introduce you to the new gateway health plan. Your health and safety is our top priority. We encourage all members to continue to follow social dispensing(?) guideline. You should also wear a cloth face cover when in public. Wash your hands often cover coughs and sneezes clean and disinfect surfaces and avoid close contact with others. This is Corona virus.com for more tips. Now is the great time to contact your doctor if you need care(?) many doctors offices and hospitals are opening up appointment and they are offering elective procedures. They're also offering routine and preventive services. We are here to assist. We can walk you through any steps you need to pay to schedule appointment. Call member services today using the number o...
Typical Message
Hello this is Gateway Health Member Services Team. We hope that you're staying healthy and safe. As you may know many Pennsylvania counties are now in the green space and as a result we would like to share.
Loading Content
Typical Message
Hello and thank you for taking our call. This is the Member Services Team at Gateway Health. As you know we are committed to caring for the health and well-being of our members with the threat of a potential Corona virus outbreak. We wanted to reach out to let you know that we're closely following the situation. We are also in contact with various state and federal health agencies including the Centers for Disease Control and Prevention. To help stop the spread of any germs. Please follow the CDC prevention guidelines. These include correctly washing your hands. Avoiding touching your face and covering your nose and mouth when sneezing or coughing. Should the situation change. Gateway health will take additional steps to protect the health of our members and the community. For more information and the latest updates please visit our [email protected] If you think you may have been exposed to Corona virus or are sick. Please reach out to your PCP or visit your local health clinic right away. If you have a question about available providers in your area. Please call member services at 1-800-392-1147.
Typical Message
Hello and thank you for taking our call. This is a Member Services Team at Gateway Health. As you know we are committed to caring for the health and well-being of our members. We are working from home as a precaution during the Corona virus pandemic. During this time you will continue to have our full support. We are available during regular business hours from 8:00 AM to 8:00 PM. Call the number on your ID card. You can help stop the spread of any germs. Visit Corona virus.gov for what you can do to prevent the virus. If you think you may have been exposed to the virus or are sick. Please reach out to your PCP or your local health clinic right away if your doctor feels that is needed. The Corona virus test is covered under your benefits package for all the latest updates please visit our website at www.gatewayhealthplan.com or the member portal. If there are any non-medical services you need at this time. Visit the Community Resource Connection available on the member portal. Call member services if you need help with this tool during times like this having access to reliable updates online is important. Comcast Internet Essentials is offering two free months of service and faster connection speeds to new customers and their service areas. Learn more at www.internetessentials.com/coded19. As always if you need any support. Please call member services at 1-800-392-1147. TTY users can call 711.
Typical Message
Hello this is the Gateway Health Member Services Team. We hope that you were staying safe during these trying times. We are calling to remind you that our team is here to help support you and your overall health and well being. We wanted to let you know that we can help give you tools and information for the extra support you may need. Do you need help finding information about the food banks in your area for transportation assistance. Our team can help. We can also help you find mental health support or help with housing and utilities. Visit Gateway health plan.com slash Corona virus and click on the community resources button here you can find these tools and also search for resources in your area. You can also call our 24 seven nurse line at 1-855-805-9408. Nurses are available to answer your medical questions at anytime of the day and remember you can help slow the spread of the virus by following the social distance and guidance from the CDC the CDC now recommends wearing a cloth face mask and public this and more information can be [email protected] Finally Gov. Wolf is required all Pennsylvania and's to stay at home and only leave when needed. If you think you may have been exposed to the virus or sick. Please reach out to your doctor or your local health clinic right away and as always if you need any support. Please call member services at 1-800-392-1147. TTY users call 711.
Typical Message
Hello this is the Gateway Health Member Services Team. We hope that you're staying healthy and safe. Your health and well being is a top priority for us to provide some updated code with 19 information. There is a lot of confusion around whether doctors are still seeing patients for regular visit. Contact your doctor or specialist to schedule appointments. You can also call them to talk about health issues or manage conditions. This is in addition to any Corona virus concerns. You can also ask your doctor if they're seeing patients in the office you can after they offer virtual visit many hospitals are starting to offer elective surgeries and procedures again. If you have an emergency go to the emergency room. If you're not sure it is an emergency you have options for seeking advice. This include your PCP the Gateway Health Nurse Line is also an option. Members can call our nurse line at 1-855-805-9408. Contact us if you need help with making an appointment with your doctor. Call us if you have questions about your health plan. You can also contact us if you have questions about your care options. We are committed to caring for your overall health. We know that many of our members are facing difficult times we milk over 19 support resources tool is a way to search for community support resources. The total is free to use go to Gateway Health Plan dot aunt Bertha.com. You can find food housing and transportation resources. You can also search for employment and mental health support programs. Many programs are available in your neighborhood for free. Some are available at a reduced cost. Lastly if you think you may have been exposed to the virus or are sick. Please reach out to your doctor or your local health clinic right away and as always if you need any support. Please call member services at 1-800-392-1147. TTY users call 711 or visit Gateway health plan.com slash Corona virus for the latest updates. Thank you and stay safe.
Loading Content
Spam
Starred
Reported Caller Name: Corona Alert
Hello this is the Gateway health member services team. We hope that you're staying healthy and safe. As you may know many Pennsylvania counties are now in the green phase(?) and as a result we would like to share some important Corona virus safety tips. We would also like to introduce you to the new gateway health plan. Your health and safety is our top priority. We encourage all members to continue to follow social dismissing(?) guidelines. You should also wear a cloth face cover went(?) in public. Wash your hands often cover coughs and sneezes clean and disinfect surfaces and avoid close contact with others. Visit Corona virus.gov. For more tips. Now is a great time to contact your doctor if you need care many doctors offices and hospitals are opening up appointments and they are offering elective procedures. They're also offering routine and preventive services. We are here to assist. We can walk you through any steps you need to take to schedule appointment. Call member services today using the number on the back of your ID card. If you need assistance TTY users call 711. Visit Gateway Health Plan.com slash Corona virus for the latest updates. We also recently launched the all new gateway health brand through this launch. We are introducing a new kind of care we call it whole person care. This helps people achieve not just physical health whole Life Health it's Whole Care Cole Care means caring for the whole person. This includes things like providing help with scheduling doctor appointments and finding career opportunities. It also includes housing assistance rides to the doctor and access to nutritious food go to Gateway Health Plan.com and visit the about Gateway Health section to learn more. Thank you and stay safe.
Contributor

CrestPages

Reading, PA

6/30/20, 9:49 AM

Spam
Starred
Corona Alert
Reported Caller Name: Corona Alert
Pennsylvania County's are now in the green phase and as a result we would like to share some important Corona virus safety tips. We would also like to introduce you to the new gateway health brand. Your health and safety is our top priority. We encourage all members to continue to follow social dispensing(?) guidelines. You should also wear a cloth face cover when in public. Wash your hands often cover coughs and sneezes clean and disinfect services and avoid close contact with others. Visit Corona virus.gov. For more tips. Now is the great time to contact your doctor if you need care many doctors offices and hospitals are opening up appointments and they are offering elective procedures. They're also offering routine and preventive services. We are here to assist. We can walk you through any steps you need to take to schedule appointments. Call member services today using the number on the back of your ID card. If you need assistance TTY users call 711. Visit Gateway health plan.com slash Corona virus for the latest updates. We also recently launched the all new gateway health brand through this launch. We are introducing a new kind of care. We call it whole person care. This helps people achieve not just physical health but whole Life Health it's whole care whole Care means caring for the whole person. This includes things like providing help with scheduling doctor appointments and finding career opportunities. It also includes housing assistance rides to the doctor and access to nutritious food and go to Gateway Health Plan.com and visit the about Gateway Health section to learn more. Thank you and stay safe.
Contributor

MeasuresColors

Pittsburgh, PA

6/29/20, 3:10 PM

Spam
Starred
Reported Caller Name: General Alert
Hello and thank you for taking our call. This is a Member Services Team at Gateway Health. As you know we are committed to caring for the health and well-being of our members. We are working from home as a precaution during the Corona virus pandemic. During this time you will continue to have our full support. We are available during regular business hours from 8:00 AM to 8:00 PM. Call the number on your ID card. You can help stop the spread of any germs. Visit Corona virus.gov for what you can do to prevent the virus. If you think you may have been exposed to the virus or are sick. Please reach out to your PCP or your local health clinic right away if your doctor feels that is needed. The Corona virus test is covered under your benefits package for all the latest updates please visit our website at www.gatewayhealthplan.com or the member portal. If there are any non-medical services you need at this time. Visit the Community Resource Connection available on the member portal. Call member services if you need help with this tool during times like this having access to reliable updates online is important. Comcast Internet Essentials is offering two free months of service and faster connection speeds to new customers and their service areas. Learn more at www.internetessentials.com/coded19. As always if you need any support. Please call member services at 1-800-392-1147. TTY users can call 711.
Contributor

A YouMail subscriber

3/24/20, 7:08 AM

Spam
Starred
Hi this is Dr. Glen Palmer Rance senior vice president at Gateway Health. Flu season will be here soon and I want to help protect you your family and the people you care about. It's time to get your flu shot. As a Gateway health member. Your flu shot is free and easy to get get a flu shot at your regular doctor urgent care clinic reading your local pharmacy. Just remember to show your Gateway health member ID card. If you have any questions about Flu shots are dedicated member services team is here to assist you. Just call the toll free number on the back of your member ID card and thank you for being a part of the Gateway Family.
Contributor

InitiativesTeeth

Pittsburgh, PA

9/16/19, 11:04 AM

Spam
Starred
Reported Caller Name: Customer Call
Hi this is Dr. Glen Palmer Rance senior vice president at Gateway Health. Flu season will be here soon and I want to help protect you your family and the people you care about. It's time to get your flu shot is a Gateway Health member. Your flu shot is free and easy to get get a flu shot at your regular doctor urgent care clinic reading your local pharmacy. Just remember to show your Gateway health member ID card. If you have any questions about Flu shots are dedicated member services team is here to assist you. Just call the toll free number on the back of your member ID card and thank you for being a part of the Gateway family.
Contributor

amcbrown412

Pittsburgh, PA

9/5/19, 12:47 PM

Loading Content
Will be displayed on your public post.
/ characters
Loading Content
  • Gateway Health Services: 4
  • Corona Alert: 2
  • Customer Call: 2
  • General Alert: 2
  • Gateway Health: 1
Is this your phone number? Update your info.