Hello this is an important message for Jack Robertson. This is fire early warning calling to confirm some recent activity on your city simplicity Card account. Please contact us at your earliest convenience using the number on the back of your card. You may also call us directly at 1-800-825-0393. We are open 24 hours a day seven days a week. Any representative will be glad to assist you with transactions maybe referred or declined for the paper(?) ... Bradley. Please have your account number and reference number 1026. Available and return the call thank you have a good day.