This is an urgent message intended for *****. My name is Alexis Roy and I'm contacting you in reference to a complaint that has just been forwarded to my office. If you have any questions or concerns regarding the pending actions that maybe filed against you. You will need to contact the firm immediately at 855-838-5225 and the file number you will need to reference when calling in is *****. Now is to ensure this does require your immediate attention and it is very important that the firm does speak to you or they will be forced to make a decision without your consent. Thank you and have a good day.