This NOT Naviant, I have an account with Naviant. They call me all the time, I have 7 different phone #s for them, None of them have 585 area code. Naviant area code is 607 if not an 800#. This is a Debt Collector. My main phone# lookup says this is a Debt Collector, Verizon. Not sure if Verizon is their phone company or they're calling about a Verizon debt. I won't answer, blocked it.
I am pretty sure that this is a student loan scam, but also some people say it is really Navient. I think scam!