They don't say what the account is being collected for and they are calling my work phone number.
In your account with us. If you are not our customer please hang up now. We have made several attempts to contact you and resolve this matter amicably. Your payment still has not been received. We have no alternative but to turn your account over to our collection agency. You must make payment today. Please call us at 1-866-365-1218. Again that number is 1-866-365-1218. Our mailing address is 2 Lansing Square floor 12 Toronto Ontario M2J 4P8.