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Typical Message
Hi this is Holly Jones and I'm calling from the processing department. I'm so sorry if you're busy. I'm just calling with some really great news it looks like there's been some significant changes to your Federal Student loan repayment options. So if you can give me a call back today that be great. My direct phone number is 949-763-5396. Again that's 949-763-5396. If you could please have your reference number when you call and that'll(?) be awesome. It's 50703. Thank you again. I look forward to talking to you later.
Typical Message
Hi sorry I called you at a busy time. This is William Banks again calling from the processing department. Not sure if you had recently reviewed your account but there has been some changes in your Federal Student loan repayment options. Call me back today as soon as you get this message at 949-229-4166. Again that is 949-229-4166 and please make sure to have your reference number handy 60307. Again 60307. Thank you.

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