wont tell you who they are. if you tell them you wont let them talk to the person they want, then they will say they will call back in an hour. they get rude with you. I still dont know the reason for them calling. It is spam.
THIS IS NOT A SPAM CALL. I REPEAT, NOT SPAM!!!!
Mattress Firm is the new name adopted by leadership of the newly acquired company formerly known as Sleep Train. Just last Friday I purchased a new mattress and box a springs. This was a aftersales call to quantify my satisfaction with the purchase process, price point, product quality and functionality, delivery and setup and whether I would recommend them to a family or friend. This is a company that values quality and I venture to say that this type of follow-up is extremely expensive but yields very valuable data and results.
Ignored the call and got this voicemail: "For the first minute and $0.14 for each additional minute plus taxes and surcharges. As an example attend the next call would cost one dollar and 40 cents plus taxes and surcharges. You will have up to 15 minutes of talk time to pay for just-a(?) this call for a fee of $0.99 plus the cost of the call press three. To establish and fund in advance pay prepaid phone account for future calls. Which may include a transaction fee. Press four now or call 1-866-607-6006 to add funds to your account. The deposit amount is between five and $100 are accepted." It is probably actually a prison line (but many prisons use it) but also it could probably easily be spoofed. Even if it is real though it's a collect call, so watch your minutes!