Yes this is Jessica Graves. My email(?) maybe is 9654 and I'm calling in reference to your student loans. I need to discuss your payment options with emergency just need something to-taken(?) effect recently. You can call me back my number is 888-810-9308 and then I'm gonna give you a reference number of handy when you call back it just makes things a lot easier if you have that it is 00217 and although this is time sensitive I've gone ahead and extended this matter to remain open on the account till Tuesday. Again the number is 8-888-109-2308. Thank you.