Caller claims to be Microsoft Support Centre and they have detected major infections on my computer. The request was to allow them access to the computer in order to clean it. I have 3 different protection software plus access to a corporate IT group. I rejected their call and looked up the scam on the internet where I found multiple reports of the “Microsoft support scam” .
DO NOT LET ANYONE HAVE ACCESS TO YOUR COMPUTER - ESPECIALLY SOMEKNE YOU DO NOT KNOW !!